SentimIQ Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS SITE

Who we are and how to contact us

www.sentimiq.habitconsultancy.co.uk (the "Platform") is operated by The Habit Consultancy, a UK trading partnership ("we", "us").

To contact us, please email karl@habitconsultancy.co.uk.

We have prepared this Privacy Policy to explain what personal information we collect, how we use and share that information, and your choices concerning our information practices in connection with our Platform. This Privacy Policy should be read alongside our Terms and Conditions and Cookie Policy.

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not access or use the Platform.

Personal information we collect

Information you provide:

  • Identification: name, email address, password.

  • Communication: feedback, emails, surveys.

  • Payment: Stripe processes billing info (we do not store card data). See Stripe’s policy: https://stripe.com/gb/privacy.

Internet activity information:

  • Usage: actions you take on the Platform.

  • Device & log data: IP, browser type, OS, time, referrer, etc.

  • Cookies: See our Cookie Policy.

  • Analytics: We use Google Analytics, Hubspot and LinkedIn Insights for understanding usage and performance.

How we use your data

We use your personal data to:

  • Operate and maintain the Platform

  • Respond to enquiries and support requests

  • Improve the Platform through analytics

  • Send updates and service-related notifications

  • Prevent fraud and misuse

  • Comply with legal obligations

Marketing

We may send you updates or offers if you opt in. You can unsubscribe at any time via links in our emails or by contacting us.

Data sharing

We do not sell your personal data. We share data only with:

  • Service providers: Clerk (auth), Stripe (payments), HubSpot (CRM & email).

  • Analytics: Google, LinkedIn.

  • Legal or business needs: For legal compliance, fraud prevention, or in business transitions (e.g. sale or merger).

Data retention

We keep data as long as needed for the purposes above, or as required by law.

Your rights

You have the right to:

  • Access or request correction of your data

  • Request deletion (subject to legal obligations)

  • Opt-out of marketing at any time

To exercise these rights, email us at karl@habitconsultancy.co.uk.

Children's data

SentimIQ is not intended for users under 18. If you believe a child has submitted personal data, contact us and we will delete it.

Security

We implement reasonable security practices, but no system is completely secure. Use the Platform at your own risk.

International users

Your data is processed in the UK. By using the Platform, you consent to this transfer.

Changes to this policy

We may update this policy periodically. The most current version will always be available on the Platform. Continued use means you accept any changes.

SentimIQ is a service provided by The Habit Consultancy
Contact: karl@habitconsultancy.co.uk

© The Habit Consultancy. All rights reserved.

Partner Technologies

Working with Habit has fundamentally changed how we approach marketing. They’ve helped us clarify our proposition, scale our operations, and deliver campaigns that actually move the needle. It’s like having a strategic partner and an extension of our team all in one."


— Dan Spicer, Chief Marketing Officer, SureCloud